When you look
for an online consumer forum, you will realize that there are many online
consumer forums out there and they all look more or less the same. They all
claim that they will help you win a case in the consumer forum, get you
justice, help you get good compensation or will help you to get both, justice
as well as a suitable compensation.
If all this
information overload has been too much for you and you are looking for a
perfect online consumer forum that promises what it delivers then you need to
learn how to find the perfect online consumer forum from many choices available
to you.
The best thing
you can do is to judge the consumer forums available online on the following
criteria before making a decision.
·
Look at Its Reviews
The first thing
you need to consider while seeking a perfect online consumer forum is its
reviews. You should do a little research online to know what other consumers
are saying about it. In case you don’t trust online reviews much, you can talk
to the people in your personal and professional network about the kind of
experience they had with the forum in case they contacted it in the past. If
you have a strong personal and professional network, finding such a person
won’t be difficult.
·
Seek Valuable Information
In case you know
someone, who has approached the online consumer forums you are considering, you
should talk to the person and seek valuable information from him or her. Ask
whether the person got what was promised, whether the person had difficulties
in communication or whether the expert assigned to the case was knowledgeable
enough on consumer rights and other formalities that need to be completed while
approaching a consumer court.
·
Have a Chat
In case you have
not found someone trustworthy to share the reviews on an online consumer forum,
you can still find the perfect one by having a chat with the representatives of
some of the forums you have shortlisted. In this chat, you should give the
essentials of your case and request the expert to suggest viable solutions. For
instance, if you bought a new microwave and you were promised a free gift that
hasn’t been delivered yet then you can approach the consumer forum and claim
not just the gift but a penalty from the manufacturer/seller for lying to you
or making false promises.
·
Visit Them
If you like many
people believe that online conversations or talking over the phone are not
perfect solutions to your problem, then you also have the option of visiting
the offices of the online consumer forum. One visit to the offices will let you
know how professional the people are, how efficient the processes are and how
good the infrastructures are. All this information will help you decide whether
you can trust the online consumer forum or not.
·
Look at the Success Rate
The success rate
of a consumer forum matters a lot when it comes to seeking their help. So, you
should try to find out their success rate by talking to a few insiders. The
success rate of an online consumer forum can be found by knowing the number of
cases taken up by the forum and the number of cases in which the consumer got
justice or compensation. As you cannot expect 100 percent results from anyone,
you should try to keep your expectations realistic. It is also smart to
remember that the success rate can be influenced by consumers. If a consumer
refuses to pursue justice, the consumer forum cannot force him or her to do the
same. So, the success rate cannot be the only criteria to judge a consumer
forum.
Conclusion
Now, if you are
seeking the help of an online consumer forum that has an exceptional track
record, perfect processes and a skilled team with great knowledge of consumer
related laws, then you should place your trust in Consumer Voice. This is an
unbiased and near perfect online consumer forum where you as a consumer will
get all the help and support to seek justice and suitable compensation. What
are you waiting for? Call us now for an initial consultation!
Comments
Post a Comment