Basics of filing a consumer protection case: Who is the consumer? A consumer is any individual who purchases products or services for his personal use and not for manufacturing or resale purposes. Who can file a Consumer Complaint in India ? Under the Consumer Protection Act who can file a complaint is described below: 1. A Consumer 2. Any voluntary Association Registered under the Companies Act, 1956, or under any other law for the time being in force 3. The Central government or the State Government 4. One or more consumers, where there are numerous Consumers having the same interest. The following can also file a complaint: 1. Any person who is a beneficiary of the goods/services 2. Legal representatives of deceased consumers 3. Legal heirs of the deceased consumer 4. Husband of the consumer 5. Relative of the consumer A consumer...