Most of us have complains when it comes to the good or services we have purchased. However, the long haul process of filing a complaint stops us. In reality, it’s fairly simple to file a complaint and can be done easily online. There are online consumer courts and legal help desk avaialble. Websites such as Consumer Voice is there to help you in each step. Steps to file a complaint online: 1. On some websites it is first essential to register. On some websites such as consumervoice.org , you can directly submit your complaint and the legal help desk will contact you. 2. After you register, one has to select the file complaint tab and fill details. 3. Details such as name and other personal details , company or brand name, details of the complaint. Steps to file a complaint online 4. After you put your details , chec...
Basics of filing a consumer protection case: Who is the consumer? A consumer is any individual who purchases products or services for his personal use and not for manufacturing or resale purposes. Who can file a Consumer Complaint in India ? Under the Consumer Protection Act who can file a complaint is described below: 1. A Consumer 2. Any voluntary Association Registered under the Companies Act, 1956, or under any other law for the time being in force 3. The Central government or the State Government 4. One or more consumers, where there are numerous Consumers having the same interest. The following can also file a complaint: 1. Any person who is a beneficiary of the goods/services 2. Legal representatives of deceased consumers 3. Legal heirs of the deceased consumer 4. Husband of the consumer 5. Relative of the consumer A consumer...